Tag: user research
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Navigating change part 4 : embedding processes and best practice
In my last few weeks and months at EMBL-EBI I put a lot of energy and time into improving and embedding team processes and documentation. This broadly fell into four areas: Sharing user research insights I carried out several different user research studies during the 8 years I was in the team. Some of these…
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Navigating change part 2: influencing stakeholders and strategy
This is my second post in a series about navigating change in my role at EMBL-EBI. In my last post I covered introducing new ways of working to the team. In this post I will cover some examples of how I was able to influence stakeholders and the strategy of Europe PMC. As well as…
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Navigating change part 1: introducing new ways of working
In 2015 I joined EMBL-EBI as a User Experience (UX) Designer for Europe PMC, an open access life sciences literature archive. The role was created because the funders identified a need to improve the user experience of Europe PMC. The team were unfamiliar with UX and it was my job to introduce user-centred design. This…